When a student closes a SoftChalk lesson (uploaded as SCORM 2004) AND has NOT completed an item to get a score (in effect a NULL score), then the following happens.

• The Grade Center shows a green exclamation point (actually a green background with a white exclamanation point) for the null grade. If the student goes back to take the lesson and DOES complete items for a score, the green exclamation point still remains in the Grade Center. (If you view these later attempts with the View grade details option, the scores for later attempts do appear. The instructor can change the grade manually.)

• If the student completes an item and gets a 0 score, then a 0 score appears in the Grade Center correctly.

The above issue is a Blackboard issue. (For example when a lesson is uploaded as SCORM 1.2, a zero appears for a null grade rather than the green exclamation point). However, SoftChalk may be able to produce a workaround in a later update of LessonBuilder. We will keep you posted.

We would still recommend the use of SCORM 2004 because it works with Firefox on both the Mac and PC whereas SCORM 1.2 ONLY works on Internet Explorer on the PC in Blackboard. Also as mentioned above, the instructor can change the grade manually for the green exclamation point.

If you have administrator rights and are still having problems getting the license key to be saved (or getting an update), you may need to turn off the User Account Control (see below).

 STEPS

1. From your desktop, click on the round Start button and select Control Panel.
2. Select User accounts.
3. Click on Turn User Account Control on or off.
4. De-select the checkbox.
5. Click OK.
6. Re-start your computer.
7. Start LessonBuilder.
8. Choose Help/Enter License and enter your license.
9. If you would like, you can turn the User Account Control back on (see steps #1-3 above).
   

1. From your desktop, click on the Start menu (round ball) in the lower left corner of your screen.
2. Type UAC and press Enter.
3. Drag the slider to the Never notify setting.
4. Re-boot your computer.
5. Start LessonBuilder and choose Help/Enter License.
6. Enter your license info. Click OK.
7. Enable your User Account Control by repeating steps 1-4 except reset your Notify option to your previous setting.

• Choose Insert/Media. Select Flash. Click Select file and select the .swf file and click Select. (You may need to add values for the width and height.) Click OK.
• Select some text. Right-click and choose Hyperlink. Click Select file and select the .swf file and click Select. Select Open in a new window. Click OK.

If you have interactivity with your video (or want to constrain the size of the video), you may want to use the method below:
Let's say you have two Camtasia videos.

The first produced Camtasia video is in a folder called test1 which includes the following files:
     test1.html
     test1.swf
     ProductionInfo.xml
     swfobject.js

The second produced Camtasia video is in a folder called test2 which includes the following files:
     test2.html
     test2.swf
     ProductionInfo.xml
     swfobject.js

STEPS:

1. Create a SoftChalk lesson called tutorials.
2. Quit SoftChalk.
3. Copy the above two folders (test1 and test2) into your tutorials lesson folder.
4. Start SoftChalk and open your tutorials lesson.
5. Type Test1 Video and select this text.
6. Right-click and choose Hyperlink.
7. In the URL box, type test1/test1.html.
8. Repeat the same process for the Test2 video using test2/test2.html for the URL.

FYI, with SoftChalk Versions 4 and higher, when you package your lesson, all the folders inside the lesson become part of the zip file.

STEPS 

1. Start LessonBuilder. Go to the top menu and choose Help/Enter License. (If you have a Macintosh and you are using Version 5 (or Version 4), look at the top left of your screen and choose File/Enter License.)
2. Copy and paste your License Name and License Key exactly as provided to you. (You may make an error if you try to type the information.)
3. If you have Version 5, you need to complete the User Information as well.

If you have trouble entering your license, see the FAQ When I try to enter my license key, I get the message, "My name is missing the first dash." What should I do?